WLVR OWNER TESTIMONIAL – D. URBANIAK
Walker Luxury Vacation Rentals has been managing my primary home as a full-time rental for the past three years. Over that period of time, I have been impressed with the level of service they provide to not only me but the guests who are staying at my property. As an individual with very busy personal travel and work schedules, the ease of the rental process as provided by WLVR has been second to none. They handle every aspect of the rental experience from signing contracts, communication with guests, handling of concierge services, post-stay inspections, minor repairs, cleanings, etc. Without their help, there is quite literally no way I could possibly handle this by myself. I pack my suitcase and walk out the door – everything on the business end of the rental is handled, and I can spend my time enjoying my travels and time away from Austin.
In addition to the handling of the guests, Walker Luxury Vacation Rentals has been able to increase revenues to the property through repeat guests of their service, significant advertising across many platforms, strong reputation for quality service here in Austin, connections within the local hospitality market, etc. Over the last couple of years, my property’s revenues have significantly increased on a year over year basis based upon WLVR’s hard work tuning my home and my home’s advertisement. We are currently above my revenue and nights per year goals.
Over the last several years, I’ve quite literally had 0 issues with guests. Walker Luxury Vacation Rentals has business processes set up to screen the guests appropriately and provide a level of a patron who will treat my property with respect. Safety of the property and the guests is of utmost importance to me; I walk out the door without a worry. In addition, for festival-style weekends they enforce stricter requirements to have daily maid service and other methods to ensure there are no problems for me, guests or my property. WLVR’s staff spends the time needed to ensure that everyone in the process is happy.
Overall, Walker Luxury Vacation Rentals provides a level of service that I deem is heads and shoulders above any other company within Austin. I would not consider using anyone else, as I quite literally have been impressed from day one on how Walker and her staff handle the luxury vacation rental market and my home in particular. The folks working there go over and above my expectations and provide a luxury service to me which in turn makes all of this possible.